Jessica CarrollMay 102 minHow to Move an Immovable Object?How to move an immovable object? It’s a fair question when talking about digital transformation, particularly for established...
Jessica CarrollApr 122 minClient Engagement: B2B DifferentiatorRecently a colleague of mine challenged me with this question: “What are three things you do better than anyone else?” Your...
Jessica CarrollMar 211 minCustomer Experience Needs Client EngagementSince the consumerization of IT became a movement with the advent of smart devices, the cloud, and big data around 2007, businesses have...
Jessica CarrollMar 154 minChampion a Customer-Centric CultureA customer-centric culture doesn’t happen organically, it must be an intentional obsession from the top of the organization down. The...
Jessica CarrollMar 153 minYour People are the Bedrock of Transformational SuccessOriginally posted on i4dt.torg February 3, 2021
