Customer & Employee Engagement Advisory Services
Schedule an Introduction
Bespoke Workshops
The CIO Xcelerator Workshop™ and CXO Alignment Lab™ provide leaders with the clarity, strategy, and actionable insights needed to drive transformation. These immersive sessions go beyond traditional discussions, aligning IT, business outcomes, and customer experience to strengthen collaboration and culture.
​
Participants leave with a structured roadmap, enhanced communication strategies, and a renewed leadership approach—positioning their organizations for long-term growth and impact.
As a sales professional with over 40 years of experience, I’ve seen—and tried—just about every method to get customers to open up and share the real challenges they face. It’s rarely easy. Whether it’s embarrassment, fear of exposing competitive vulnerabilities, or even concerns about job security, there are countless reasons why customers hold back.
So the question is: how do you get them to talk anyway?
That’s where Jessica’s workshop stands apart. She’s not a salesperson—she’s a former CIO who’s walked in their shoes. Her approach is refreshingly non-threatening, grounded in curiosity and business insight. She engages customers from an outside-in perspective, creating a space where defenses drop and genuine dialogue begins.
The openness and depth of information shared during these sessions was nothing short of jaw-dropping. It wasn’t just a workshop—it was a breakthrough.
~ Phil T. | Client Executive, Acuative
CIO Xcelerator Workshop™
The CIO Xcelerator™ is a dynamic strategic workshop designed for CIOs and their leadership teams. This isn’t a traditional technology roadmap discussion. It’s about aligning IT strategy with customer experience (CX), competitive position, and business outcomes that matter.
Most workshops talk about transformation. This one drives it.
Fresh Experience
Designed for CIOs, CMOs, COOs, and senior leaders, this workshop creates space for authentic, cross-functional alignment between IT, business, and customer experience (CX) priorities.
​
Whether initiated by a forward-thinking CEO or an internal leader, the CXO Alignment Lab™ is where disconnected strategies become a shared executable vision. This session offers valuable external perspective from experts that have sat in the CEO and CXO chair.
Outcomes
Post the session the CEO or C-Suite Champion will receive a Post-Lab Executive Brief which includes key findings, alignment index, recommended communication strategy, and an actionable “next-step” plan.
​
CEOs and their teams find the Alignment Lab™ to be a break-through experience, creating renewed clarity on prioritization, communication and leadership strategies for driving transformative change.
Unique Experience
Created with the CIO and technology team in mind, this interactive workshop offers CIOs and their teams a fresh perspective on operationalizing IT's critical role in achieving customer and business success.
This motivational outcome-based forum energizes internal teams and offers valuable external perspective from experts that have sat in the CIO and CXO seat.
Outcomes
After the session, the CIO and attendees will receive a customized post-workshop review, analysis, and high-level roadmap featuring actionable recommendations.
​
CIOs and their teams find the Xcelerator Workshop™ to be a personal and engaging experience, creating renewed clarity on prioritization and leadership strategies for driving transformative change.